Paul Barclay is the owner and founder of Custom Reptile Habitats. In the episode, Paul discusses his background in the pet industry and the inspiration behind starting his own business. He talks about the lack of quality reptile enclosures and how he saw an opportunity to create something better. Paul also emphasizes the importance of big box pet stores in the industry and the need for better understanding and collaboration among different segments of the industry. He addresses the controversy surrounding the treatment of animals in breeding facilities and the importance of giving animals time to adapt to new environments. Paul concludes by expressing his passion for helping people and animals through his business.